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Delivery Information

We work with ELTA Courier services, which has the largest distribution network and the greatest credibility in Greece. In the rare case of ELTA being unable to deliver to your area, MSgroup.gr will deliver your order in an alternative way without any additional cost of charge besides the above-mentioned.

Confirmation of order’’: there is a possibility that you will receive a phone call from our company for a confirmation of your order, if we deem it necessary. In case you do not make a phone confirmation or do not answer the call, we will cancel your order.

Thessaloniki: You can receive your orders from our showroom without any charge. In this case, the customer must be notified after the communication about the availability of the product. The delivery of our products for the urban complex of Thessaloniki is free for purchases over 100€.

Rest of Greece: The delivery of our products is charged with shipping.

Shipments to Cyprus are carried out by ELTA and orders weighing up to 2kg are charged with 10€.

There will be additional shipping costs for shipments of more products and the shipment of the order will be made after prior notice by us and approval of the customer.



WARNING

Cash on delivery is not supported outside Thessaloniki and Athens and the cost of transport is subject to conversion, due to the pricing policy followed by the courier companies. For the final price of your order, contact us either by phone at 2310 534030, or send us a message at info@msgroup.gr, and after consultation and finding a financial solution, the order can be shipped.

WHEN WILL YOU DELIVER?


All shipments are delivered by our company within the above (from Monday to Friday).The orders that are to be delivered to big cities will be sent by ELTA within 3 – 8 working days.

If you wish a specific delivering time, there will be an additional charge determined by ELTA.

Please note that deliveries do not take place during weekends and holidays. If you wish a delivery within the weekend, you will be charged with the additional charge determined by ELTA.